Shipping & Returns
SHIPPING Currently shipping to the US and UK. Order as much as you like and pay only one shipping cost per address.
Turnover time is 1-5 business days.
USA USPS standard $7: 3-10 days
USA DHL express $33: 3-5 days
UK DELCON standard $13: 14-28 days
UK TNT express $23: 7-14 days
*Since we aren't collecting VAT, UK customers are subject to pay 20% tax.
• Delivery times may take longer due to covid & supply chain issues.
• Please allow more time in the high season.
To calculate the estimated time of delivery, add processing time to the shipping time. Once your order is shipped, you will receive a confirmation e-mail with the tracking number.
We will do our best to meet these shipping estimates, but we cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Your patience throughout this trying time and the holiday season is most appreciated ♥
Local orders are sent from MN, USA. European orders are shipped from our production partner in Ukraine to speed up delivery times.
PACKING Your order arrives in an elegant, fully recyclable silver-stamped gift box with a greeting card to fill in.
RETURNS & EXCHANGES If you decide to cancel your order within 12 hours or before the production has started, we will gladly do so. We offer full refunds in case the item was lost or didn't arrive.
If you believe an item is faulty, you may choose a refund or exchange.
SATISFACTION GUARANTEE Although custom-made items and products purchased on sale are considered a final sale not eligible for return or exchange, if you have any problems with your order, please let us know. We will find a fair solution that feels right to you.