Answers to Your Questions

How to Order

How do I place an order?

1. Pick your color and closure.

2. Select your sizing — your exact size or one-size-fits-all.

3. Choose your bracelet length — 1, 2, 3, or 4 wraps, depending on your style or message length. Pick a single- or double-sided engraving.

4. Pick a font & enter your text.

5. Decide if your engraving goes on the inside or outside of the bracelet.

 

Want to personalize it even more?

Add charms, letters, or natural stone beads to eligible designs!

 

Feel free to leave an optional gift message or any special notes along with your order in the comments box.

 

Please keep an eye on your email — we may reach out if we have any questions about your design.

Text

How many characters can I engrave on one bracelet?
Depending on the number of wraps, single or double-sided engraving, and font choice, your bracelet can fit up to 600 characters, which includes letters, spaces, and symbols.

As an example:
1 wrap – single-sided engraving: 60 characters; double-sided: 120 characters.
2 wrap – single-sided engraving: 130 characters; double-sided: 260 characters.
3 wrap – single-sided engraving: 200 characters; double-sided: 400 characters.
4 wrap – single-sided engraving: 300 characters; double-sided: 600 characters.

The actual number of characters may vary depending on the width of the chosen font.

For double-sided bracelets, you can place one message on the front and another on the back. Please write your messages like this: "Front: [your text] / Back: [your text]".

Engraving

What shall I know when choosing the font?
We offer 14 fonts, including Morse code for private messages. Please note that capitalized words in ornate fonts may be difficult to read. Some fonts are only available for wider bracelets.

 

How do I keep my message secret? 
Keep your message hidden by engraving it on the inside of the bracelet, using reversible clasps, or choosing Morse code for an intimate message.

Can I use symbols, emojis, or special characters?
Yes, symbols can be engraved, and simple shapes (star, heart, flower, or cross) can be cut out. The shapes can be punched out once, a few times, or continuously along the bracelets, starting from 7 mm wide. Symbols may be repeated as many times as they fit between the text and the end of the bracelet.
 

Color & Readibility

How does fabric color affect engraving readability?

Most fabrics engrave text clearly, but certain colors may affect readability.

 

Dark shades like dark grey, coffee, and dark teal may make the text harder to see as the engraving blends with the fabric. 

 

Similarly, very light colors like beige, ash, bloom, nude, light blue, and celadon may result in light text on light fabric. For these colors, we recommend using thicker fonts such as Morse Code, Gravity, Cormorant Garamond, Courier New, Cotillion, or Old English.

 

What ensures the best readability?

To ensure optimal readability, we suggest selecting colors that contrast well. For dark or light colors, choose thicker fonts and avoid thin calligraphic styles.

 

Size & Adjustability

What size should I choose?

You can choose a one-size-fits-all option (fits wrists 14–23 cm) or a custom size for a perfect, made-for-you fit.

 

How do I measure my wrist size?

To measure your wrist size, use a flexible tape measure or a piece of string. Wrap it around your wrist, then measure the length with a ruler. You don't need to add any extra space—we’ll make sure your bracelet fits comfortably.

 

How do I trim a classic clasp bracelet?

Adjust the bracelet to your wrist size, ensuring it fits comfortably without being too tight. Leave about 1-2 cm for a relaxed fit, then simply cut off the excess with scissors.

 

How do I trim a beaded gemstone bracelet?

To trim the length of the beaded gemstone bracelet, cut the knotted loop extension to your desired length, then seal the thread ends with a lighter. 

 
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Production & Delivery

How long does it take to make my bracelet?
Since each bracelet is handmade to order, production times takes 1-3 business days.

 

To calculate the estimated time of delivery, add production time of 1-3 business days to the shipping time.

 

How to track my order?

Once your order is shipped, you will receive a confirmation e-mail with the tracking number.

 

Do you offer gift wrapping?
Every Quotelet arrives in a silver-stamped gift box, complete with a personalized gift card, and it's ready for gifting. We don’t offer additional gift wrapping as our packaging is already designed to feel special and thoughtful right out of the box.

 

It's a gift that speaks for itself—the moment they open it says everything.

 

Shipping

Do you ship internationally?

We currently ship to the USA, Germany, Netherlands, Belgium, Denmark, and Portugal.

 

How long is the shipping and what is the cost?

We charge only one shipping fee per address, no matter how much you order.

 

Standard Shipping

Germany (DHL Kleinpaket) – 4.99€: 1-2 business days

EU (DHL Warenpost International) – 5.99€: 3-5 business days

USA (DHL Warenpost International) – 7.99€: 7-11 business days

 

Express Shipping

Germany (DHL Express) – 12.99€: next business day

EU DHL Express – 15.99€: 1-2 business days

USA (Express) – 25.99€: 5-7 business days

USA (Premium Express) – 35.99€: 1-3 business days

 

Shipping times may very depending on the provider and season.

Correction & Cancelation

Can I cancel my order?

If you decide to cancel your order within 12 hours or before production has started, we will gladly accommodate your request.

 

What if I made a mistake in my text / order / address?

If you need to make changes to your text, order details, or shipping address, please email us at shop@quotelets.com within 12 hours of placing your order—or before it has been shipped. Once your Quotelet is on its way, we may not be able to make adjustments, but we’ll always do our best to help!

 

Can I see a preview of my design?
We don’t provide automated previews, but if you have specific formatting requests, feel free to reach out!  We'll make sure your engraving looks just how you want it. Simply leave us a note in the comment box.

Refund

What is your refund policy?

We offer full refunds if your item is lost or doesn't arrive. If you believe an item is faulty, you can choose either a refund or an exchange.

 

Do you offer satisfaction guarantee?

Yes. Custom-made items are considered final sale and are not eligible for return or exchange. However, if you experience any issues with your order, please reach out to us. We’re committed to finding a fair solution that feels right for you—your satisfaction with your order is important to us.

Wear & Care

How to clean the bracelet?

Quotelets are made from a microfiber fabric, which has a soft surface that may get dirty. For light stains, gently wipe with a damp cloth. Avoid getting the clasps, buttons, and charms wet to keep them in good condition.

 

Is the bracelet waterproof?
No, the bracelet is made from Alcantara vegan suede, which is water-resistant, but not waterproof. Please remove it before showering or swimming, and avoid contact with creams.

 

Can I spray the bracelet with perfume?

Yes, you can use a Quotelet as a diffuser bracelet to enjoy a relaxing scent. Lightly spray it with perfume or your favorite essential oil from a safe distance to avoid stains.

 

How to store the bracelet?

Store the bracelet rolled up, hanging, or flat to keep it from wrinkling.

Safety

Are the bracelets hypoallergenic?
The Alcantara fabric used in our bracelets is hypoallergenic, Oeko-Tex Certified, and free from harmful substances. It’s a synthetic material that doesn't contain common allergens like animal fibers and doesn’t trap dust.

However, if you have metal allergies, please check the closures and charms. You can opt for designs with closures made from wood, glass, stone, or plastic beads.

 

Can I use a Quotelet as a medical bracelet? 

Our clients customize Quotelets as elegant medical bracelets and wear them for special occasions when style matters as much as safety. However, since they’re not waterproof, they’re not intended for nonstop, everyday wear.

 

Some small parts may pose a choking hazard—please keep out of reach of young children.

Discounts & Wholesale Orders

Can I get a discount?

Be sure to subscribe to our newsletter for special offers and exclusive discounts to our subscribers and returning customers. 

 

If you have a special request, please get in touch and we'll create a custom listing for you.

 

Can I place a wholesale order?
Yes, we accept wholesale orders with a minimum quantity of 100 pieces. Custom gift boxes are available for orders over 500 pieces.

 

Quotelets are used as:

  • Meaningful corporate presents
  • Promotional merchandise
  • Workshop passes
  • Embodiment mindset tools
  • Memorable takeaways for retreats and events
  • Party favors
  • Mindful boutique and shop items

For wholesale inquiries, please email us at sales@quotelets.com

Another Question?

Reach out anytime at shop@quotelets.com or send us a message in the chat.

 

We’re here. Now and always.